State Farm® Insurance Agent Hugo Gonzalez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Theodore Mahan jr
February 23, 2026
5
out of
5
rating by Theodore Mahan jr
"AGENT JENSON PICHARDO, IS THE GOLD STANDARD! HE MADE 3 DAYS OF NEGOTIATION QUITE PLEASANT! AT 72 YEARS & HARD OF HEARING, WHEN ANYONE OF ANYTHING, SMOOTHES THE BUMP OUT, IT IS A BLESSING!"
PC
February 22, 2026
5
out of
5
rating by PC
"Fatima is excellent to work with, very responsive and thorough"
Juan Duk
February 19, 2026
5
out of
5
rating by Juan Duk
"Excelente muy buena atención y la señora rosa super bien muy atenta a todo genial"
We responded:
"¡Gracias, Juan! Me alegra saber que recibiste una atención excelente de Rosa. Nos esforzamos por brindar un servicio atento y de calidad. ¡Estamos aquí para ayudarte con lo que necesites!"
Maria Palaguachi
February 19, 2026
5
out of
5
rating by Maria Palaguachi
"Hace mucho tiempo que llevo las pólizas de carros y casa en la oficina del Sr. Hugo Gonzales y tengo buena experiencia, personal amable y muy profesionales"
We responded:
"¡Gracias, Maria! Me alegra saber que has tenido una buena experiencia con nuestras pólizas de carros y casa. Nuestro equipo se esfuerza por ser amable y profesional. ¡Estamos aquí para ayudarte con lo que necesites!"
Raff Vazquez
February 19, 2026
5
out of
5
rating by Raff Vazquez
"Fatima was great with the whole process from start to finish. She was extremely patient and helpful! Dealing with car insurance is not always the easiest, but Fatima really made my life easier."
We responded:
"Thank you, Raff! I'm happy to hear that Fatima made the car insurance process easier for you. We appreciate your kind words and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Vin
February 16, 2026
1
out of
5
rating by Vin
"Horrible! I got overbilled."
Virginia De Souza
February 13, 2026
5
out of
5
rating by Virginia De Souza
"Rosa Quevedo was very attentive professional, which helped me !!!with home and car insurance"
We responded:
"Virginia, thank you for sharing your experience! I'm happy to hear that Rosa was attentive and professional in assisting with your home and car insurance. We appreciate your feedback and are always here to help. If you need anything else, just let us know!"
Paola Signorile
February 11, 2026
5
out of
5
rating by Paola Signorile
"Hola buenas noches tengo un servicio excelente con la asesora Rosa Quevedo que siempre está dispuesta a resolver cualquier inquietud que tenga y a resolverlas de la forma más eficiente y siempre me da diferentes alternativas con las que puedo solucionar y es muy acertiva gracias Rosie"
We responded:
"¡Hola Paola! Muchas gracias por compartir tu experiencia con nosotros. Me alegra saber que Rosa ha sido de gran ayuda y que te ofrece alternativas eficientes. Estamos aquí para cualquier cosa que necesites. ¡Gracias por elegirnos!"
Brandon Knepp
February 6, 2026
5
out of
5
rating by Brandon Knepp
"Had a great experience switching insurance to State Farm with Rosa Quevedo. She was very helpful, professional, and had great communication with speedy answers to all my questions! Highly recommend going through her! Thanks again!"
We responded:
"Brandon, thank you for sharing your experience! I'm glad Rosa was able to assist you with professionalism and prompt communication. We truly appreciate your recommendation. If you have any more questions or need further assistance, feel free to reach out!"
Berell Brown
February 6, 2026
5
out of
5
rating by Berell Brown
"I work with Rosie she is an absolute doll!! Helped me with my auto and renters!!!!"
We responded:
"Thank you, Berell! I'm so happy to hear that Rosie was able to assist you with your auto and renters insurance. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Julien Pham
February 6, 2026
5
out of
5
rating by Julien Pham
"Very good experience with State Farm, especially this agency. Fatima Elajlaoui is always responding when I have an issue from France.
Thank you !"
We responded:
"Thank you, Julien! I'm happy to hear about your positive experience with our office and Fatima's responsiveness. We’re always here to assist you, even from afar. Let us know if you need anything else!"
NexGen Lending
February 3, 2026
5
out of
5
rating by NexGen Lending
"Jenson and Fatima did an absolutely incredible job on getting my insurance quote. From start to finish, Fatima was very persistent in her approach and made sure she delivered the best possible quote for me. I recommend to anyone who needs insurance to call them."
We responded:
"Thank you for sharing this! I'm happy to hear that Jenson and Fatima provided you with such excellent service. Their dedication to finding the best insurance quote is something we truly value. If you need any further assistance, feel free to reach out anytime!"
Linda Dressler
February 2, 2026
5
out of
5
rating by Linda Dressler
"Sharon Braun was fantastic to work with she made everything so easy"
We responded:
"Thank you, Linda! I'm happy to hear that Sharon made your experience so smooth. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
C A
February 2, 2026
5
out of
5
rating by C A
"Jenson, muchas gracias por tu ayuda excelente atención y profesionalismo."
We responded:
"Hi Cristian,
Thank you for your note. Indeed Jenson is great and while we do not have control of the Company mishaps, we always try to assist the best we can our clients. Have a wonderful Spring coming up."
Dorys Del Castillo Hernandez
January 31, 2026
5
out of
5
rating by Dorys Del Castillo Hernandez
"Nunca escribo reseñas, ¡pero mi experiencia con la señora Rosa Quevedo fue maravillosa! Fue muy paciente, tranquila y minuciosa al explicarme todo lo que me confundía en términos sencillos. La contacté para pedir una cotización después de querer cambiar de seguro, pero fue mucho más allá al tomarse el tiempo para informarme sobre otros productos valiosos como el seguro de vida. Agradecí mucho lo informativa y sincera que fue. La recomiendo ampliamente a cualquiera que busque una agente experta y atenta! No me sentí como si estuviera hablando con una vendedora más. ¡Gracias, Rosa, eres increíble!"
We responded:
"¡Gracias, Dorys, por compartir tu experiencia! Me alegra saber que Rosa te brindó un servicio tan detallado y atento. Nos enorgullece tenerla en nuestro equipo, y es genial saber que te sientes bien informada sobre tus opciones de seguro. Si necesitas más ayuda o tienes alguna pregunta, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Sol Mejia
January 31, 2026
5
out of
5
rating by Sol Mejia
"Muy buen servicio y atención de recomienda al 100%. Rosa Quevedo"
We responded:
"¡Gracias, Sol Mejia! Me alegra saber que estás satisfecho con el servicio y la atención que recibiste de Rosa Quevedo. Estamos comprometidos a brindar siempre lo mejor. Si necesitas algo más, no dudes en contactarnos. ¡Gracias por recomendarnos al 100%!"
Angel Rivera
January 31, 2026
5
out of
5
rating by Angel Rivera
"Rosa quebedo
Muy buen servicio"
We responded:
"Gracias, Angel! Me alegra saber que Rosa te brindó un servicio excelente. Si necesitas algo más, estamos aquí para ayudarte. ¡Gracias por elegirnos!"
Hernan Orbegoso
January 31, 2026
5
out of
5
rating by Hernan Orbegoso
"I had a very positive experience with State Farm for both my homeowner and auto insurance, thanks to Rosa Quevedo. The service was excellent—professional, responsive, and clear at every step. Rosa took the time to explain coverage options and made sure I had the right protection at a fair price. It’s reassuring to work with someone like Rosa Quevedo so patient, knowledgeable, trustworthy, and always willing to go the extra mile to make sure I had the right coverage. Not always you can find this level of care and attention. Highly recommended."
We responded:
"Thank you, Hernan, for sharing your experience! I'm happy to hear that Rosa provided such excellent service and made sure you had the right coverage. It's wonderful to know you felt well taken care of and valued. If you ever need anything else, feel free to reach out!"
M A
January 30, 2026
5
out of
5
rating by M A
"Great service from Fatima"
We responded:
"Thank you! I'm happy to hear that Fatima provided you with great service. Our team is dedicated to offering the best experience possible. If you need anything else, feel free to reach out!"
Lior Amir
January 30, 2026
5
out of
5
rating by Lior Amir
"I’ve worked with the Hugo Gonzalez Insurance Agency for many years and have multiple policies with them, including investment properties, auto, and umbrella insurance. I’ve always been extremely happy with the service.
Fatima Elajlaoui, in particular, is outstanding. She is attentive, smart, and very knowledgeable, and she consistently goes above and beyond to help me find the best coverage while keeping costs as competitive as possible. She’s responsive, thorough, and a genuine pleasure to work with.
I highly recommend Fatima and the entire agency."
We responded:
"Hi Lior,
Thank you for letting us know about your experience with Fatima and our office. We’re happy she could assist you with your auto, umbrella, and investment property coverage while addressing all your questions. We appreciate your feedback and look forward to continuing to support your insurance needs. It has always been a pleasure to do business with you! "
Kimberly Johnson
January 30, 2026
5
out of
5
rating by Kimberly Johnson
"Rosa is amazing!!!! She was super helpful and professional. She made my hunt for car insurance easy! It was a pleasure working with her!!!
❤️ Danielle G"
We responded:
"Hey, there! Thank you for letting us know about your experience. Rosa was happy to help and keep things professional while making the process for car insurance easy to navigate, and it means a lot that working with her felt enjoyable and straightforward."
Dorien Valdez
January 29, 2026
5
out of
5
rating by Dorien Valdez
"I’m so happy that Rosa Quevedo was my sale representative, She gave amazing customer service she went above and beyond to get me the best auto quote.she made sure i was satisfied and she took her time explaining everything i needed to know. i’m so happy i made the switch to state farm. and because of rosa i will gladly refer my friends and family. Thanks Rosa. 5 stars well deserved."
We responded:
"Thank you, Dorien! I'm delighted to hear that Rosa provided you with such exceptional service and helped you with your auto quote. It's wonderful to know you're satisfied with your decision to switch to State Farm. We truly appreciate your referrals and look forward to assisting you and your loved ones in the future. Let us know if there's anything else we can do for you!"
BrianBrian5
January 29, 2026
5
out of
5
rating by BrianBrian5
"Fatima and the State Farm team have always been reliable and helpful. I highly recommend their services."
We responded:
"Thank you for sharing this! I'm happy to hear that Fatima and our team have been reliable and helpful for you. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Haydee Rosales
January 26, 2026
5
out of
5
rating by Haydee Rosales
"Un placer trabajar con Rosa me quiastes de principio al final mil gracias por tu ayuda muy professional"
We responded:
"¡Gracias, Haydee! Me alegra saber que Rosa te brindó una experiencia tan positiva y profesional. Estamos aquí para ayudarte siempre que lo necesites. ¡Gracias por elegirnos!"
Ayrton Ross
January 23, 2026
5
out of
5
rating by Ayrton Ross
"I recently got my auto insurance with Rosa Quevedo at State Farm, and the experience couldn’t have been better. She made everything simple and easy to understand, walked me through the best coverage options, and found a plan that fit perfectly with my needs. Rosa was attentive, knowledgeable, and genuinely cared about helping me get the right policy. I truly appreciate her excellent service and highly recommend her to anyone looking for auto insurance!"
We responded:
"Thank you for your review, Ayrton! I'm happy to hear that Rosa provided such excellent service and helped you find the right insurance plan. We’re grateful for your recommendation and are always here to assist with any future insurance needs. Let us know if there's anything else we can do for you!"